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We Are Here to Help

Got concerns regarding products, completed orders, shipment status or your overall buying experience? The pickverulo customer‑care team welcomes all your questions and feedback. Kindly provide your order ID when reaching out about purchases, so we can resolve your issues in a more timely manner.

Email Support

Our official contact mailbox: service@pickverulo.com

Customer Service Availability

Our support time runs from 09:00‑18:00 (UTC+8), Monday to Friday. Any incoming messages sent beyond working hours will be processed on the following business day.