Billing Terms and Conditions

Order Acceptance and Limits

Submitting an order does not guarantee that it will be accepted. pickverulo may reject, reduce, or cancel an order or restrict purchase quantities for a particular customer, household, or transaction. Orders connected through the same account, payment card, billing details, or delivery address may be considered together when applying these limits.

Unusual or Resale Orders

We may also decline transactions that reasonably appear to be placed by dealers, resellers, or distributors rather than ordinary retail customers.

Changes to an Order

If we adjust or cancel an order, we may attempt to reach you using the email address, telephone number, or billing information supplied at checkout.

Accurate Account and Payment Details

You are responsible for supplying correct, complete, and current checkout and account information. Please update contact details and payment information, including card expiry dates, promptly so that we can process purchases and reach you when necessary.

Returns and Questions

For rules concerning returned items and reimbursements, consult our Return & Refund Policy. For assistance, email service@pickverulo.com. Support is available Monday–Friday, 09:00–18:00 (UTC+8).